Frequently Asked Questions
Frequently Asked Questions
Welcome to the Smarty Symbols FAQ page! We understand that you may have questions about our services, licenses, and how to make the most of our platform. This page has been carefully curated to address the most common queries from our valued users like you.
Whether you are a new subscriber seeking guidance on licensing options or an existing user looking for tips on optimizing your experience, we’ve got you covered. Our comprehensive FAQ section covers a wide range of topics, from account management and subscription details to image usage and copyright concerns.
About
Smarty Symbols Studio is designed specifically for educators and staff, not for direct student use. Educators access the platform to create materials that can be printed or presented during lessons with their students. As a result, only one license is needed per teacher, allowing them to create materials for all their students. The platform does not require any student information to be added, as it is not intended for direct student use. This ensures that educators have the necessary tools to create customized learning materials while maintaining student privacy.
Smarty Symbols offers an expansive library of over 70,000 images and templates designed to be easily integrated into your OT materials. Whether you’re focusing on sensory integration, fine motor skills, or daily living activities, our platform provides versatile resources that can be customized to each client’s unique needs.
To cancel your subscription, the process is quick and simple. First, log in to your account using your credentials. Once logged in, navigate to the bottom of the page where you’ll find the “Manage Subscription” option. Click on it to proceed.
Within the “Manage Subscription” section, you’ll find the option to “Cancel Subscription.” Click on this option to initiate the cancellation process. Your subscription will be promptly canceled, and you’ll retain access to your account and the website until 30 days from your last payment date.
We strive to make the subscription management process as convenient as possible, so you can easily make changes to your membership whenever needed. If you have any questions or encounter any issues during this process, don’t hesitate to contact our customer support team for further assistance. We are here to ensure a smooth experience for all our valued users.
We intended to create this website as a go to place for creating custom learning materials for children. Smarty Symbols Studios offer four main areas of use:
- Image Library: Access to over 35 thousand illustrations organized by categories that are typically needed within educational settings such as animals, fruits, vegetables, social studies, geography, etc. Users may select to download the images individually as a jpg or png images to be utilized on a third party program such as power point to create any kind of materials. Our search feature allows users to search images by keywords, sounds within the words, or categories associated with that image.
- Printing Center: The Printing Center is where users can make full use of the image library by dragging the images to one of hundreds of templates of common activities such as communication boards, bingo, writing activities, flashcard and many others. Users may add multiple pages to each document and take advantage of the potential to fully customize their resource. Once the resource is created, users can save their file for future download and edits.
- Game Creation: The Game Creation is a new section of Smarty Symbols Studio. It allows users to create games using Smarty Symbols! Drag and drop images, make images as buttons, play audio and display animation to create on screen lessons.
- Activity Library: The activity library is where users get access to over 9,000 ready made resources created by other users. Anyone is able to find activities, open and edit to make each of the existing resources their own.
Smarty Symbols Studio made its debut in 2014, featuring an initial collection of 10,000 colorful images. Since then, the platform has expanded its image library to offer 35,000 colored images and an additional 35,000 outline images, totaling over 70,000 images. The library has been enriched with new characters and images tailored to users’ search needs.
Smarty Symbols adds approximately 2,000 new images to the library each year, although this number may vary based on user needs and demand. The platform prioritizes frequently searched vocabulary and specific areas where there is a desire to expand the available offerings. This approach ensures that the library stays relevant and continues to cater to the evolving needs of its users.
Smarty Symbols Studio offers a range of features designed to make creating custom special education materials easy and efficient for educators. Some key features include:
- Simple drag and drop tools: Effortlessly create materials using the user-friendly interface, streamlining the process and saving time for educators.
- Hundreds of templates for common activities: Access a wide range of pre-designed templates for various activities such as flashcards, bingo games, writing exercises, and more, providing a solid starting point for customizing your materials.
- Type in text to symbolate it automatically: Quickly convert text into relevant symbols, making it simple to create visual aids that match your written content.
- Collaborate with peers from the district: Share resources, ideas, and collaborate with fellow educators within your district to enhance learning experiences for students.
- Upload your own photographs: Customize your materials further by incorporating personal photos alongside the extensive image library.
- Integrated modified Fitzgerald coloring on every word: Benefit from a consistent coloring system that aids in word recognition and comprehension for students.
- Access a vast library of over 9,000 ready-made resources developed by professionals from around the world. This feature allows them to save time and effort by finding materials that align with their lesson plans. Educators can edit these resources as needed, tailoring them to suit their specific requirements and the unique needs of their students, further enhancing the versatility of Smarty Symbols Studio.
These features make Smarty Symbols Studio a versatile and valuable tool for special educators, enabling them to create engaging, personalized resources that cater to the unique needs of their students.
Smarty Symbols Studio is primarily a web-based platform. While it can technically be accessed from any device that has an internet connection including tablets and smartphones, for the best user experience and ease of navigation, we recommend creating materials on a desktop or laptop computer. This allows you to fully leverage the drag-and-drop features, larger viewing area, and overall functionality of the platform. For viewing and utilizing the materials, any device can be used comfortably.
Smarty Symbols is a comprehensive collection of 35,000 images tailored for educational purposes. It serves as the foundation for Smarty Symbols Studio, a web-based software designed to facilitate the creation of custom special education materials. With its frustration-free visual support, Smarty Symbols Studio is a valuable tool for special educators looking to develop personalized resources for their students.
For an annual fee of $89, users can access Smarty Symbols Studio and enjoy the benefits of creating unlimited custom educational materials. This cost-effective solution empowers educators to design engaging and tailored visual supports to enhance their students’ learning experiences.
Smarty Symbols and Smarty Symbols Studio are related but distinct offerings that cater to the needs of educators, speech therapists, and other professionals working with individuals with communication challenges:
- Smarty Symbols: This is a comprehensive library of 35,000 images specifically designed for educational purposes. These images cover a wide range of topics and are tailored to help professionals create visual aids and materials for their students or clients.
- Smarty Symbols Studio: This is a web-based software that utilizes the Smarty Symbols image library to enable custom special education material creation. It offers a user-friendly drag-and-drop interface and various features, such as templates, collaboration options, and customization tools. Smarty Symbols Studio makes it easy for professionals to create personalized visual supports and resources for their students.
In conclusion, when users subscribe to Smarty Symbols Studio, they gain access to both the extensive image library of 35,000 education-focused images and the powerful web-based software that enables custom special education material creation. This comprehensive package provides special educators, speech therapists, and other professionals with the tools they need to create personalized visual supports and resources for their students or clients, ultimately enhancing the learning experience and fostering success.
We provide various types of support for our users. Our email support team is available to answer any questions or help with any challenges you may face while using our program. Organizations that purchase access for more than 10 users are eligible for a complimentary 45-minute training session via Zoom. Additionally, we have a dedicated series of short instructional videos that guide users on how to maximize the benefits of our program. These videos demonstrate specific features and offer helpful guidance for users at all skill levels.
Our platform features hundreds of pre-designed layouts tailored to OT needs, including sensory boards, fine motor skill flashcards, and daily living skill schedules. In addition to our ready-made templates, we also offer the option to create 100% custom materials from scratch, providing unparalleled flexibility for your practice. These templates save you time and help you focus more on therapeutic interventions.
- Special Education Teachers: These professionals often work with students who have unique learning needs and require tailored materials to accommodate their individual abilities and challenges.
- Speech-Language Pathologists (SLPs): SLPs work with individuals with communication difficulties, and customized visual aids can significantly enhance their therapy sessions and support the development of language and communication skills.
- Occupational Therapists: These professionals help individuals develop, maintain, or regain skills essential for daily life, and custom materials can be crucial in addressing specific challenges and goals.
- School Counselors and Psychologists: These experts may create custom materials to support students with behavioral or emotional challenges, ensuring that the resources are tailored to each student’s specific needs.
- Early Childhood Educators: Teachers working with young children can benefit from custom materials to accommodate different learning styles and developmental stages, ensuring that all students can engage effectively with the content.
- Parents or Caregivers: Family members and caregivers of individuals with special needs may create custom learning materials to support their loved ones’ educational goals and skill development at home.
- Adult Education Instructors: Professionals who teach adult learners with diverse backgrounds and abilities may find custom materials helpful in addressing the unique needs of their students.
These customers recognize the value of personalized learning materials in enhancing educational experiences and addressing the specific needs of their students or clients. Custom resources can help ensure that everyone receives the appropriate support to achieve their full potential.
Why can’t I find the images I requested?
We appreciate your enthusiasm for requesting new images, and we love to hear from our users! While we do accept image requests, it’s essential to understand that we are not a custom image design company. Creating custom images for each request would be costly and time-consuming, making it impractical for our service.
Instead, our main focus is on building a comprehensive vocabulary representation. When you search for a specific word like “sleep” and we don’t have an existing representation, we create it to fill the gap. Similarly, if we have “sleep,” but not every possible meaning of the word, we work to create those as well. Our goal is to provide a diverse range of vocabulary, enabling everyone to express themselves fully.
Currently, we have an extensive list of over 10,000 words, and we prioritize the creation of new images based on two factors: a. The relevance and essential nature of the requested images, and b. The potential benefit to a broader group of users.
Please understand that the process of creating and adding new images involves multiple steps. Each image must be sent to the copyright office for protection before it can be posted online. As a result, the process for adding a new image can be lengthy, and it may take a few months for requested images to be available on the website.
We are committed to continuously improving our image library and appreciate your understanding as we work to expand our collection to better serve you and our community. Your feedback and requests play a crucial role in shaping the growth of our platform. So, keep those suggestions coming, and together, we’ll make Smarty Symbols even better!
Yes, you can access your Smarty Symbols Studio account on multiple devices, such as your home or school computer, using your registered email address and password. All you need is an internet connection to access the website from various locations. However, please note that sharing your login information with others is not permitted. Each subscription is intended for individual use and should not be shared among staff members.
How to…
Yes, you can access your Smarty Symbols Studio account on multiple devices, such as your home or school computer, using your registered email address and password. All you need is an internet connection to access the website from various locations. However, please note that sharing your login information with others is not permitted. Each subscription is intended for individual use and should not be shared among staff members.
Why can’t I find the images I requested?
We appreciate your enthusiasm for requesting new images, and we love to hear from our users! While we do accept image requests, it’s essential to understand that we are not a custom image design company. Creating custom images for each request would be costly and time-consuming, making it impractical for our service.
Instead, our main focus is on building a comprehensive vocabulary representation. When you search for a specific word like “sleep” and we don’t have an existing representation, we create it to fill the gap. Similarly, if we have “sleep,” but not every possible meaning of the word, we work to create those as well. Our goal is to provide a diverse range of vocabulary, enabling everyone to express themselves fully.
Currently, we have an extensive list of over 10,000 words, and we prioritize the creation of new images based on two factors: a. The relevance and essential nature of the requested images, and b. The potential benefit to a broader group of users.
Please understand that the process of creating and adding new images involves multiple steps. Each image must be sent to the copyright office for protection before it can be posted online. As a result, the process for adding a new image can be lengthy, and it may take a few months for requested images to be available on the website.
We are committed to continuously improving our image library and appreciate your understanding as we work to expand our collection to better serve you and our community. Your feedback and requests play a crucial role in shaping the growth of our platform. So, keep those suggestions coming, and together, we’ll make Smarty Symbols even better!
We intended to create this website as a go to place for creating custom learning materials for children. Smarty Symbols Studios offer four main areas of use:
- Image Library: Access to over 35 thousand illustrations organized by categories that are typically needed within educational settings such as animals, fruits, vegetables, social studies, geography, etc. Users may select to download the images individually as a jpg or png images to be utilized on a third party program such as power point to create any kind of materials. Our search feature allows users to search images by keywords, sounds within the words, or categories associated with that image.
- Printing Center: The Printing Center is where users can make full use of the image library by dragging the images to one of hundreds of templates of common activities such as communication boards, bingo, writing activities, flashcard and many others. Users may add multiple pages to each document and take advantage of the potential to fully customize their resource. Once the resource is created, users can save their file for future download and edits.
- Game Creation: The Game Creation is a new section of Smarty Symbols Studio. It allows users to create games using Smarty Symbols! Drag and drop images, make images as buttons, play audio and display animation to create on screen lessons.
- Activity Library: The activity library is where users get access to over 9,000 ready made resources created by other users. Anyone is able to find activities, open and edit to make each of the existing resources their own.
To upgrade from a monthly to a yearly membership, follow these simple steps:
- Explore Yearly Discount: Before signing up, consider our yearly membership option, which offers a substantial discount compared to the monthly plan. By selecting the yearly option from the start, you can save significantly on your subscription.
- Switching to Yearly Plan: If you initially chose the monthly plan but have now decided to commit to a whole year of membership, you can upgrade to the yearly plan by following these steps:
a. Cancel Current Subscription: First, log in to your account and navigate to the “Manage Subscription” section. From there, you can cancel your existing monthly subscription.
b. Resubscribe for Yearly Plan: After canceling your current subscription, you can proceed to re-subscribe by selecting the yearly payment option. The yearly plan will begin from the date of your new subscription.
- Payment Clarification: Please note that payments made under the monthly plan do not count toward the yearly plan. For example, if you have already made payments totaling $18 over two months under the monthly plan and switch to the yearly plan, you will be charged the full yearly fee of $89 for the new subscription period.
- Non-Refund Policy: Once you choose to upgrade to the yearly plan, we do not offer refunds based on the change of your subscription. This policy ensures fair and consistent treatment for all users.
We strive to provide you with the best possible experience on our website, and our yearly membership option is designed to offer you greater value and cost savings. Should you have any questions or encounter any issues during the upgrade process, our support team is ready to assist you promptly. We appreciate your understanding and look forward to providing you with continued excellent service as a valued member of our community.
- Scroll to the bottom of the page to find the footer section and click on ” Manage Subscription”.
- On the subscription section click on the “Update billing details” button.
- A new pop up will appear. Enter your new card, click on update and you will be all set.
We have created a video to show you how to download images from our website. You can access the page here:
Once you add the image to the cell, you can click on the image to make any edits. You can also change the text or completely remove it by clicking on the text to edit it:
To cancel your subscription, the process is quick and simple. First, log in to your account using your credentials. Once logged in, navigate to the bottom of the page where you’ll find the “Manage Subscription” option. Click on it to proceed.
Within the “Manage Subscription” section, you’ll find the option to “Cancel Subscription.” Click on this option to initiate the cancellation process. Your subscription will be promptly canceled, and you’ll retain access to your account and the website until 30 days from your last payment date.
We strive to make the subscription management process as convenient as possible, so you can easily make changes to your membership whenever needed. If you have any questions or encounter any issues during this process, don’t hesitate to contact our customer support team for further assistance. We are here to ensure a smooth experience for all our valued users.
One of the best features within the Smarty Symbols platform is the ability to automatically translate visual support materials created in English into one of the eight languages we provide.
Yes, you are allowed to combine multiple Smarty Symbols images to create a new, composite image, as long as it is for personal use or for use with your own students or clients. However, if you intend to distribute or sell the newly created image as part of a resource or product, you must have an active commercial license with us and adhere to our licensing guidelines. It’s important to remember that any combined or altered images must still be accompanied by appropriate attribution, as per our licensing agreement.
If you’re unsure about your specific use case or have additional questions, feel free to reach out to our support team at [email protected] for clarification.
Personal Licenses
Yes, you can access your Smarty Symbols Studio account on multiple devices, such as your home or school computer, using your registered email address and password. All you need is an internet connection to access the website from various locations. However, please note that sharing your login information with others is not permitted. Each subscription is intended for individual use and should not be shared among staff members.
- Special Education Teachers: These professionals often work with students who have unique learning needs and require tailored materials to accommodate their individual abilities and challenges.
- Speech-Language Pathologists (SLPs): SLPs work with individuals with communication difficulties, and customized visual aids can significantly enhance their therapy sessions and support the development of language and communication skills.
- Occupational Therapists: These professionals help individuals develop, maintain, or regain skills essential for daily life, and custom materials can be crucial in addressing specific challenges and goals.
- School Counselors and Psychologists: These experts may create custom materials to support students with behavioral or emotional challenges, ensuring that the resources are tailored to each student’s specific needs.
- Early Childhood Educators: Teachers working with young children can benefit from custom materials to accommodate different learning styles and developmental stages, ensuring that all students can engage effectively with the content.
- Parents or Caregivers: Family members and caregivers of individuals with special needs may create custom learning materials to support their loved ones’ educational goals and skill development at home.
- Adult Education Instructors: Professionals who teach adult learners with diverse backgrounds and abilities may find custom materials helpful in addressing the unique needs of their students.
These customers recognize the value of personalized learning materials in enhancing educational experiences and addressing the specific needs of their students or clients. Custom resources can help ensure that everyone receives the appropriate support to achieve their full potential.
No, under the standard license, teachers or school districts are not permitted to use Smarty Symbols’ images for large-scale public displays like playground communication boards without obtaining a separate, written license agreement from Smarty Symbols LLC. This restriction is explicitly outlined in the “Signage and Public Display Restrictions for Standard Licensees” clause of the Smarty Symbols Standard Membership License Subscription Agreement.
However, Smarty Symbols offers specialized licensing options for creating communication boards for schools at a district level, as well as manufacturing custom playground communication boards. For more information on obtaining a specialized license for this specific use case, you can visit Playground Communication Boards or directly contact Smarty Symbols LLC.
We intended to create this website as a go to place for creating custom learning materials for children. Smarty Symbols Studios offer four main areas of use:
- Image Library: Access to over 35 thousand illustrations organized by categories that are typically needed within educational settings such as animals, fruits, vegetables, social studies, geography, etc. Users may select to download the images individually as a jpg or png images to be utilized on a third party program such as power point to create any kind of materials. Our search feature allows users to search images by keywords, sounds within the words, or categories associated with that image.
- Printing Center: The Printing Center is where users can make full use of the image library by dragging the images to one of hundreds of templates of common activities such as communication boards, bingo, writing activities, flashcard and many others. Users may add multiple pages to each document and take advantage of the potential to fully customize their resource. Once the resource is created, users can save their file for future download and edits.
- Game Creation: The Game Creation is a new section of Smarty Symbols Studio. It allows users to create games using Smarty Symbols! Drag and drop images, make images as buttons, play audio and display animation to create on screen lessons.
- Activity Library: The activity library is where users get access to over 9,000 ready made resources created by other users. Anyone is able to find activities, open and edit to make each of the existing resources their own.
School Access
Yes, you can access your Smarty Symbols Studio account on multiple devices, such as your home or school computer, using your registered email address and password. All you need is an internet connection to access the website from various locations. However, please note that sharing your login information with others is not permitted. Each subscription is intended for individual use and should not be shared among staff members.
We provide various types of support for our users. Our email support team is available to answer any questions or help with any challenges you may face while using our program. Organizations that purchase access for more than 10 users are eligible for a complimentary 45-minute training session via Zoom. Additionally, we have a dedicated series of short instructional videos that guide users on how to maximize the benefits of our program. These videos demonstrate specific features and offer helpful guidance for users at all skill levels.
To place a purchase order for a single user, please note that there is a minimum amount of $267 required for purchase orders. If you have only one educator who requires access, you have a few options:
- Pre-pay for 3 years of access for the single user to meet the minimum purchase order amount.
- Locate 2 additional users within your organization to combine the purchase, ensuring the total amount meets or exceeds the $267 minimum requirement.
If neither of these options is suitable for your organization, you can purchase access for the individual educator directly on the Smarty Symbols website using a credit card or other available checkout methods. This allows you to bypass the minimum purchase order amount and still provide access to the valuable resources offered by Smarty Symbols Studio.
if you are ready to submit the Purchase Order: Just email us at [email protected]
Yes we do! We love working with educational institutions and making our subscription service available to every teacher in the world. The best part is that you will get a discount based on the total number of users. If you are interested in giving your staff access to our subscription service, please contact us today at [email protected]
We are able to access purchase order and send out estimates.
Yes! In fact we love them. Ask your school district to either upload one to our website on our contact page here: https://smartysymbols.com/contact-us-2/ ( scroll down to see a place to upload the file).
Alternatively, they can also email us at [email protected]
Make sure you include the names and emails of everyone who will be using the website. We will create their account on the back end and everyone will have their own login information.
Smarty Symbols Studio is designed specifically for educators and staff, not for direct student use. Educators access the platform to create materials that can be printed or presented during lessons with their students. As a result, only one license is needed per teacher, allowing them to create materials for all their students. The platform does not require any student information to be added, as it is not intended for direct student use. This ensures that educators have the necessary tools to create customized learning materials while maintaining student privacy.
Yes, we offer a seamless and transparent process for organizations, such as school districts, to obtain bulk subscription discounts. We have a quote generator that allows you to input the number of users and receive a customized quote sent directly to your email. The quote will automatically display the discount amount based on two factors: the number of users (if more than 20 users) and pre-purchasing multiple years. Discounts can be combined, enabling schools and organizations to save even more on their subscriptions.
Commercial Licenses & TPT Sellers
If you find that your current usage violates the new clauses, please contact us immediately to discuss how to rectify the situation, which may involve obtaining a separate license or removing the images from your product. We would rather help you become compliant that file a copyright infringement complaint against you.
What is the Smarty OpenMarket License Subscription Agreement?
The Smarty OpenMarket License Subscription Agreement is a legal document that outlines the terms and conditions governing the use of Smarty Symbols LLC’s digital assets under the Smarty OpenMarket License. This agreement specifies the rights and responsibilities of subscribers who access and use these digital assets, particularly for creating educational materials in PDF format and distributing them on specified open marketplaces. It covers various aspects, including licensing, permitted usage, restrictions, payment, billing, consequences for violations, indemnity, jurisdiction, and other important details related to the use of Smarty Symbols’ digital resources.
In summary, the Smarty OpenMarket License Subscription Agreement defines the rules and regulations for individuals or entities who subscribe to this license to access and utilize Smarty Symbols’ digital assets for educational purposes on designated online marketplaces.
What is the One Off Publishing Commercial License offered by Smarty Symbols LLC?
The One Off Publishing Commercial License is a licensing agreement that grants individuals and entities (referred to as “Licensees”) the legal right to use Smarty Symbols’ digital assets for the creation and distribution of a single educational product. This license is specifically designed for a variety of educational formats, including books, flashcards, posters, and more.
The primary difference between the Smarty OpenMarket License and the Entrepreneurial Excellence Commercial License is related to where you intend to sell the resources created using Smarty Symbols’ digital assets:
- Smarty OpenMarket License: This license is suitable if you plan to sell your resources on open marketplaces such as Teachers Pay Teachers (TPT), Amazon, Etsy, or similar platforms. It allows you to create and distribute resources for personal and educational use, but it restricts commercial use and resale beyond these platforms.
- Entrepreneurial Excellence Commercial License: If you want the freedom to sell directly on your self-hosted website or have more extensive commercial use of resources, the Entrepreneurial Excellence Commercial License is the choice for you. It allows you to use Smarty Symbols’ digital assets for commercial purposes, including creating and selling products, as long as it’s on your self-hosted website. It offers greater flexibility for entrepreneurial ventures.
Both licenses have similar restrictions when it comes to creating PDF resources, but the key distinction lies in where you can sell those resources. Choosing the right license depends on your specific goals and the platforms you intend to use for distribution.
The Commercial License for Smarty Symbols images grants you specific rights and permissions to use the images for various purposes, depending on the type of commercial license you hold. Here’s what each license allows you to do with the images:
- Smarty OpenMarket License: With this license, you can use Smarty Symbols images to create educational and communication pdf. materials that you intend to sell on open marketplaces such as TPT, Amazon, or Etsy. You can use the images to enhance and customize your products for sale on these platforms.
- Entrepreneurial Excellence Commercial License: This license allows you to use Smarty Symbols images to create educational materials in PDF format and feature them on your self-hosted website. You have the freedom to sell these materials directly through your own platform, offering greater control over your sales and distribution.
- One Off Publishing Commercial License: This license permits you to use Smarty Symbols images on a single product, whether it’s physical or digital. You can create and sell this specific product without the need to pay annual fees, and you can continue selling it for a lifetime.
In summary, the Commercial License allows you to use Smarty Symbols images for commercial purposes, including creating educational materials and products for sale. The specific usage rights vary based on the type of license you hold, so it’s essential to choose the one that aligns with your intended use and sales strategy.
What are the permitted formats for selling products under these licenses?
The permitted formats may vary based on the license type. Generally, you can create and sell products in formats like PDFs, educational books, flashcards, posters, board games, and more, depending on the license you hold.
The Commercial License is typically valid for a specific duration, which is determined by the type of license you choose. For example, the Smarty OpenMarket License and the Entrepreneurial Excellence Commercial License often have annual subscription fees, meaning you have access to the licensed resources for a year from the date of subscription. It’s essential to review the specific terms and duration associated with your chosen license to understand how long you’ll have access to the resources.
During Your Subscription
While your subscription is active, you’ll have the creative freedom to use our images in any products you develop.
What Happens if You Cancel?
If you choose to cancel, your VIP pass won’t immediately vanish. We offer a grace period where you can continue to use existing products that feature Smarty Symbols’ images for up to three years. This grace period may be revoked based on the reason for your license termination. However, you won’t be able to use our images for new projects.
The Fine Print
All this assumes that you’re following our terms of agreement and not misusing our intellectual property. If there’s a violation, we’ll have to notify you. Be sure to check out our complete terms for all the nitty-gritty details.
So, in short, your Commercial License lasts as long as your subscription does, but we do offer a little wiggle room after cancellation. Enjoy your creative journey with Smarty Symbols!
The One Off Publishing Commercial License is a one-time fee that allows you to continue selling your product for a lifetime without paying any annual fees. This means you make a single payment for the license, and you have the freedom to sell your product indefinitely without any additional charges for continued usage of the licensed resources. It provides a cost-effective option for long-term use and distribution of your products created with the licensed images.
No, you do not have to stop selling your products on the Teachers Pay Teachers (TPT) store when your commercial subscription with Smarty Symbols expires.
When you sign up for a commercial subscription and create products for the TPT store using Smarty Symbols’ images, you are granted a grace period of up to three (3) years from the date of subscription termination. During this grace period, you are allowed to continue selling and distributing the products previously created with Smarty Symbols that incorporate Smarty Symbols’ images, even after your subscription expires.
However, there are a few conditions to keep in mind during the grace period:
- The grace period applies only to products that were created and published before the termination of your subscription and that conform to the minimum standard defined in the agreement.
- You are required to delete all traces of Smarty Symbols images upon cancelation of your subscription to avoid any accidental creation of new materials with our Intellectual Property.
- You are not required to seek an active license renewal or obtain further authorization from Smarty Symbols for the products that are already in circulation during the grace period.
- After the conclusion of the three-year grace period, if you wish to continue using Smarty Symbols’ images in your products, you are required to engage with Smarty Symbols LLC to discuss potential revenue-sharing models or explore the option of acquiring an annual licensing fee.
- Any new products created or updates made to existing products after the termination of your subscription may no longer include Smarty Symbols’ images, and you must refrain from incorporating them into any new resources.
So, during the grace period, you can continue selling the products created with Smarty Symbols’ images on the TPT store without interruption. This allows you to focus on your business while having time to decide on the best approach for the usage of Smarty Symbols’ images beyond the grace period.
I am publishing one series of books and materials. Would one series be considered one or two products if I have the One-Off Publishing Access license?
Under the One-Off Publishing Access license, each individual item within the series would be considered a separate “product.” The license is applicable per individual book or material, not for a series as a whole. Therefore, if your series includes multiple books, guides, or other types of materials, each would need its own One-Off Publishing Access license.
How Do I Purchase a Commercial License?
You can easily purchase a Smarty Symbols Commercial License directly on our website. During the purchase process, make sure to select the appropriate license type that suits your needs. If your specific entrepreneurial journey or product doesn’t align with our standard offerings on the website, please don’t hesitate to get in touch with us at [email protected]. We’re here to assist you in discussing your unique commercial license requirements and finding the best solution for your needs.
Here are the three license types available on the Smarty Symbols website:
- Smarty OpenMarket License: This license allows you to sell products created with Smarty Symbols’ images on open marketplaces such as TPT, Amazon, or Etsy.
- Entrepreneurial Excellence Commercial License: With this license, you have the freedom to sell directly on your self-hosted website. It’s ideal for those who want to maintain control over their sales platform.
- One Off Publishing Commercial License: This license is suitable for those who want to sell physical or digital products anywhere, without restrictions on the selling platform. It’s a one-time fee, and you can continue to sell your product for a lifetime without annual fees.
These licenses provide flexibility to accommodate various entrepreneurial ventures and product distribution methods.
Certainly! To give credit for using the images on your product, you can follow these simple steps:
- Prominently Include Attribution: On the first page or cover of your product, include a statement giving attribution to Smarty Symbols for the images used. This statement should acknowledge the use of Smarty Symbols’ images and indicate that all rights are reserved worldwide.
Example of attribution statement: “This [product/resource] was created using images from Smarty Symbols. All rights reserved worldwide.”
- Use Credit Images: To make it easier for you, Smarty Symbols provides credit images that you can use within your resources. These credit images are available on our website at [https://smartysymbols.com/attributions-buttons/]. Please ensure you use these credit images in compliance with Smarty Symbols’ attribution guidelines.
- Ensure Clear Visibility: When using the credit images, make sure they are clearly visible and positioned in a way that complies with Smarty Symbols’ attribution guidelines.
Giving proper credit is not only a legal requirement but also a way to appreciate the hard work put into creating the images. It shows respect for the creators and helps others discover and access these valuable resources. By following these steps and using the provided credit images, you can easily give credit where it’s due and maintain compliance with Smarty Symbols’ attribution requirements.
Yes, it’s like giving credit where credit is due! When you use our awesome images under the Commercial License, we’d love it if you include a special shout-out to us. It’s super easy and cool! Just make sure to add this line on the first page of your fantastic creation: “This [product/resource] was created using Smarty Symbols. All rights reserved worldwide.”
And wait, there’s more! We even have some cool credit images on our website that you can display within your resources. Just head over to https://smartysymbols.com/attributions-buttons/, pick one you like, and add it in your creation. Smarty Symbols appreciates your creativity, and giving us credit makes us do a happy dance!
Plus, if you tag us on Social Medial or email us we will promote you and your product! If you win, we win!
Yes, you can use Smarty Symbols images in commercial products for sale under the appropriate commercial license. Depending on your specific needs and how you intend to sell your products, you can choose from the following licenses:
- Smarty OpenMarket License: This license allows you to use Smarty Symbols images in products that you intend to sell on open marketplaces like TPT, Amazon, or Etsy. It’s suitable for individuals or businesses looking to sell their educational and communication products through these platforms.
- Entrepreneurial Excellence Commercial License: This license grants you the freedom to sell products directly on your self-hosted website. It is ideal for those who want to create and sell educational materials through their own website or platform.
- One Off Publishing Commercial License: If you have a specific product, whether physical or digital, that you want to create and sell without annual fees, the One Off Publishing Commercial License is a suitable option. It allows you to use Smarty Symbols images on a single product, and you can continue selling that product for a lifetime without paying annual fees.
Remember to choose the license that aligns with your intended use and sales strategy, and ensure you comply with the license terms and conditions while using the images in your commercial products
If you have any questions about the permissible uses of the images in your commercial products or need further clarification, we encourage you to review each individual license type’s TOU or reach out to our dedicated support team for prompt assistance. We are here to help you make the most of your Commercial License and create exceptional products that captivate your audience.
Can I Use the Commercial License for Non-Profit Organizations?
Yes, you can use the Commercial License for non-profit organizations. The Commercial License allows you to use Smarty Symbols’ images for a wide range of purposes, including non-profit activities. Whether you’re creating educational materials, communication boards, or other resources for non-profit organizations, the Commercial License grants you the necessary rights and permissions to do so legally.
Please feel free to reach out to us at [email protected] if you have any specific questions or need further assistance regarding the Commercial License for non-profit use. We’re here to help!
Can I use Smarty Symbols images in interactive games or signage for public display?
The use of Smarty Symbols images in interactive games or signage for public display may have specific restrictions depending on the license type. Review your license agreement for details on permitted usage in these contexts.
Oh, no-no! Our images are like little treasures exclusive to our Commercial License holders. Sharing them with others who don’t have a license would be like opening up a cool secret club to everyone on the block!
The Commercial License grants you specific rights to use the images for commercial purposes, but it does not allow for the sharing or distribution of the images to individuals who do not hold their own valid Commercial License. Sharing the images with others who do not have the appropriate license would be a violation of the terms and conditions of the license agreement. Each person or entity that wishes to use the images commercially must obtain their own Commercial License to do so legally.
So, remember, you rock as a Smarty Symbols Commercial Licensee, but please don’t share the images or your account with others. Keep the awesomeness to yourself, and everyone will be super happy!
Can I sell products containing Smarty Symbols images in formats other than PDF?
Yes, you can sell products containing Smarty Symbols images in formats other than PDF under the One Off Publishing Commercial License. The permitted formats include educational books, flashcards, study guides, posters, classroom charts, educational board games, puzzles, activity sheets or workbooks, educational kits, training manuals, printed tests or assessments, printed calendars with educational content, teacher resource packs, thematic unit plans (printed), educational planners or organizers, stickers with educational content, and printed educational story cubes. This license allows for a wider range of formats for your educational products containing Smarty Symbols images.
Yes, under the Commercial License, you have the flexibility to modify or edit the images to fit your specific needs. This customization allows you to create unique and tailored educational materials or resources that align with your requirements and preferences. However, it’s important to ensure that any modifications or edits to the images are in compliance with the terms and conditions of the license. Please note that the final result remains copyrighted by Smarty Symbols LLC. Selling or distributing the Company’s images without custom design, text, and other relevant content is not permitted.
No, the Smarty Symbols commercial licenses, including both the Smarty OpenMarket License and the Entrepreneurial Excellence License, do not grant permission to create playground communication boards. Playground communication boards are separate products and require a distinct licensing agreement from Smarty Symbols LLC. Please contact us for information regarding the licensing of playground communication boards.
Smarty Symbols also specializes in the design, production, and manufacturing of customized communication boards for schools. Our boards are designed to be durable, visually engaging, and educational. For more information, you can visit Playground Communication Boards.
- Smarty OpenMarket License: There are no specific restrictions on the number of products you can create using this license. You have the flexibility to create as many products as you need for your commercial projects. See terms here.
- Entrepreneurial Excellence Commercial License: Similar to the Smarty OpenMarket License, there are no specific restrictions on the number of products you can create using this license. You can create as many products as necessary for your commercial endeavors. See terms here.
- One Off Publishing Commercial License: This license allows you to use the images on a single product. It is designed for one-time use on a specific product, whether it’s physical or digital. If you plan to create additional products, you would need to obtain a separate One Off Publishing Commercial License for each new product. See terms here.
Please ensure that you adhere to the specific terms and conditions of each license type to stay in compliance with their respective limitations and permissions.
Yes, there are limitations on the platforms where you can sell products created with Smarty Symbols’ images, depending on the type of license you have:
- Smarty OpenMarket License: If you hold this license, you can sell your products on open marketplaces such as TPT, Amazon, or Etsy. These are platforms where you can list and sell your educational resources for a wider audience.
- Entrepreneurial Excellence Commercial License: With this license, you have the freedom to sell directly on your self-hosted website. This means you can create your own website and sell products there, offering you more control over your sales channel.
Both licenses have similar restrictions when it comes to creating PDF resources, but the key difference lies in where you can sell these resources.
- One Off Publishing Commercial License: This license allows the licensee to sell physical or digital products anywhere, providing a versatile option. The limitation with this license is related to the type of product you create, rather than where it is sold. This means you have the flexibility to market your products both online and offline, but it’s important to adhere to the license’s guidelines concerning the specific type of products that can be created using Smarty Symbols’ images.
Are there any limitations on the platforms where I can sell products created with the images?
Yes, there are limitations on the platforms where you can sell products created with Smarty Symbols’ images, depending on the type of license you have:
- Smarty OpenMarket License: If you hold this license, you can sell your products on open marketplaces such as TPT, Amazon, or Etsy. These are platforms where you can list and sell your educational resources for a wider audience.
- Entrepreneurial Excellence Commercial License: With this license, you have the freedom to sell directly on your self-hosted website. This means you can create your own website and sell products there, offering you more control over your sales channel.
Both licenses have similar restrictions when it comes to creating PDF resources, but the key difference lies in where you can sell these resources.
- One Off Publishing Commercial License: This license allows the licensee to sell physical or digital products anywhere, providing a versatile option. The limitation with this license is related to the type of product you create, rather than where it is sold. This means you have the flexibility to market your products both online and offline, but it’s important to adhere to the license’s guidelines concerning the specific type of products that can be created using Smarty Symbols’ images.
Home Use
Our Smarty Symbols community of educators regularly shares a variety of resources and ready-made activities. These range from visual schedules, behavior charts, and academic activities to game templates, story maps, and more. It’s a treasure trove of practical materials designed to aid you in reinforcing learning and promoting effective communication with your child.
Smarty Symbols Studio hosts an expansive library of over 70,000 contemporary and child-friendly images, covering a broad range of categories. Whether it’s daily routines, educational topics, emotions, places, or events, you’ll find suitable symbols to represent virtually anything your child needs. These images are designed with clarity and simplicity in mind to be easily understood by children.
Smarty Symbols Studio is an innovative technology platform that empowers families, especially those with children who benefit from visual support, to create customized visual schedules, communication boards, and various activities. With a vast library of over 70,000 modern and engaging images, and a community of educators creating and sharing ready-made activities, Smarty Symbols makes it easier for families to create the support their children need.
Smarty Symbols Studio is primarily a web-based platform. While it can technically be accessed from any device that has an internet connection including tablets and smartphones, for the best user experience and ease of navigation, we recommend creating materials on a desktop or laptop computer. This allows you to fully leverage the drag-and-drop features, larger viewing area, and overall functionality of the platform. For viewing and utilizing the materials, any device can be used comfortably.
Smarty Symbols offers flexible subscription options to suit different needs. You can choose between a monthly or annual plan, each providing full access to our extensive image library, customizable templates, and the community of educators. Visit our Solutions page to find out more about the pricing plans and choose the one that best fits your needs. The annual plan always offer savings!
Smarty Symbols Studio is versatile and suitable for a wide range of age groups. Our expansive image library includes symbols and visuals that can cater to children as young as toddlers, right through to teenagers. It’s all about how you, as the parent, choose to utilize and customize the symbols to best fit your child’s needs and comprehension level.
Creating visual schedules with Smarty Symbols Studio is as simple as drag and drop! Choose from thousands of relevant and engaging images, an amazing search technology, place them onto one of the many ready-made templates, and voila – your custom visual schedule is ready. Plus, you can access over 10,000 ready-made activities created by our active community of educators and parents like you.
Smarty Symbols Studio can significantly enhance your child’s learning experience at home, especially for non-speaking children, by enabling you to create customized learning materials tailored to their needs, interests, and learning style. With access to over 35,000 images and a wide range of templates for various activities, you can create engaging resources that capture your child’s attention and reinforce the concepts they learn at school.
One key feature of Smarty Symbols Studio is the ability to create communication boards for non-speaking children. These boards can facilitate communication, helping your child express their thoughts, feelings, and needs more effectively. By using the platform to create custom communication boards and other learning materials, you’ll be fostering a more engaging and supportive learning environment for your child at home, while also addressing their unique communication needs
Smarty Symbols helps children, particularly those with communication differences, to understand, communicate, and thrive in their daily routines. By creating personalized visual schedules, communication boards, or classroom activities, parents can offer their children a structured and understandable way to navigate their world, enhancing learning, boosting confidence, and promoting independence.
We’re here to help! If you encounter any issues while using Smarty Symbols Studio, you can reach out to our customer support team through the ‘Contact Us’ section on our website. We also provide a comprehensive Help Center that includes video tutorials, guides, and answers to frequently asked questions to assist you.
Accessing the ready-made activities in Smarty Symbols Studio is as easy as a few clicks. Once logged into your account, navigate to the ‘Activity Library’ section. There, you’ll find a wide range of activities designed by our community of educators and parents. You can browse, download, and customize these activities according to your child’s needs.
No, you don’t need any special training to use Smarty Symbols Studio effectively. Our platform is designed with simplicity and user-friendliness in mind – That’s what we are really known for. From the moment you sign up, you can start creating visual supports with ease. If you need help, we have an array of resources including guides, tutorials, and a helpful community to assist you. Plus, our customer support team is always ready to answer any questions you have. With Smarty Symbols, anyone can become proficient in creating effective visual supports for their children.
Yes, Smarty Symbols is an excellent tool to use in conjunction with speech therapy or other interventions. Our visual supports can supplement therapeutic activities, assist with communication, and reinforce learned skills. As always, it’s important to tailor the use of Smarty Symbols Studio to the specific needs and goals of your child. If your child is in therapy, consider discussing the use of Smarty Symbols Studio and Visual Supports with their therapist for the most effective integration. Maybe your child’s therapist could also get access to Smarty Symbols Studio!
Absolutely! Our platform was designed with customization in mind. With Smarty Symbols Studio, you can choose from over 70,000 images and symbols, adjust their size, and organize them in a way that best supports your child’s learning and communication. We also provide a wide array of templates that you can personalize, allowing you to create visual supports that are unique to your child’s daily routines and activities.
Communication Boards
If you are ordering a sign without any special customizations, we will begin production of the sign within 24 hours. Your sign should be mailed to you within 4 to 5 (weekdays). Shipping timelines will depend on your location. If you will be adding any logos, production time will start within 48 hours from when we receive the high resolution image of the logos you would like to include on the board. “In the case of customizing vocabulary with vocabulary” If you are customizing vocabulary within the Smarty Symbols library, you will receive the symbol options within 48 hours to approve and design will begin shortly after.
We have started designing communication boards with vocabulary to better serve all public spaces. Contact us and we would be happy to work with you on a design for your community.
No, under the standard license, teachers or school districts are not permitted to use Smarty Symbols’ images for large-scale public displays like playground communication boards without obtaining a separate, written license agreement from Smarty Symbols LLC. This restriction is explicitly outlined in the “Signage and Public Display Restrictions for Standard Licensees” clause of the Smarty Symbols Standard Membership License Subscription Agreement.
However, Smarty Symbols offers specialized licensing options for creating communication boards for schools at a district level, as well as manufacturing custom playground communication boards. For more information on obtaining a specialized license for this specific use case, you can visit Playground Communication Boards or directly contact Smarty Symbols LLC.
yes! Smarty Symbols mission if to break communication barriers anywhere they exist. We have our own proprietary library with 35,000 and a team of speech-language pathologists with expertise in alternative communication, and considering the fact that there are many spaces in the world where kid’s can make simple requests – we decided to make things easier for organizations wanting to change that. That’s why we have a dedicated website for Smarty Symbol’s communication boards: https://playgroundcommunicationboards.com
Meanwhile, here is a photo of one of our amazing designs:
Yes! We would be more than happy to provide you with a custom design for community communication board project. Customization can include: Drawing a brand new icon to match a specific playground item, or vocabulary in your community. We can also customize the text box areas with custom text. Default customizations which can be easily added without contacting our team includes: Adding a logo for community sponsors, city and state in which your board will be located. Let us work on your next community communication display. Contact our team at [email protected] for more details.
Yes.
We accept purchase orders. You can email your purchase order to us. Once we receive your purchase order, we will generate an invoice which must be paid before we can produce your sign
No, the Smarty Symbols commercial licenses, including both the Smarty OpenMarket License and the Entrepreneurial Excellence License, do not grant permission to create playground communication boards. Playground communication boards are separate products and require a distinct licensing agreement from Smarty Symbols LLC. Please contact us for information regarding the licensing of playground communication boards.
Smarty Symbols also specializes in the design, production, and manufacturing of customized communication boards for schools. Our boards are designed to be durable, visually engaging, and educational. For more information, you can visit Playground Communication Boards.
University Outreach Access
What is the Smarty Symbols University Partnership Program?
The Smarty Symbols University Partnership Program is a unique initiative that grants faculty members and students in participating institutions complimentary access to our extensive resource library. The program aims to support the integration of visual supports and communication tools into academic curriculums, promoting inclusive education and effective therapy sessions.
How can I integrate Smarty Symbols into my curriculum?
There are multiple ways to integrate Smarty Symbols into your curriculum. Faculty members can assign projects and activities that involve the creation of custom visual support tasks or communication boards, promoting hands-on learning. Smarty Symbols can also be used in teaching materials to visually represent concepts or enhance understanding. We encourage creativity and flexibility in using our resources to cater to the unique needs of your students and course objectives.
Can I use Smarty Symbols for classroom assignments and practical sessions?
Absolutely! We encourage you to incorporate Smarty Symbols resources into your academic activities. You can use our images and tools to create custom visual supports, communication boards, and more for classroom assignments, practical sessions, and therapy plans. However, please note that these resources are intended for educational purposes and should not be used for commercial activities.
Yes, at Smarty Symbols, we understand the value of continuous learning and development. After you graduate or finish your training, you’ll have the option to continue using Smarty Symbols at a special discounted rate for alumni of our University Partnership Program. Further details will be provided as you near the end of your current program.
How long will my access to Smarty Symbols last under the program?
As a participant of the Smarty Symbols University Partnership Program, faculty members receive access for a duration of two years, renewable with updated verification. For students, access is granted throughout their training period at the institution participating in the program.
How can I apply to the University Partnership Program?
To apply for the Smarty Symbols University Partnership Program, you need to contact us expressing your interest. We have a dedicated page for our Free Access program here.
If you are a faculty, applying for a whole class, kindly provide the students’ details in an Excel file. We will guide you through the remaining process once we have your initial information.
We absolutely do! In fact, we would love to help students get trained using Smarty Symbols during their education. This way they can learn how to create communication boards easily. We offer FREE access for students and AAC faculty for the duration of the student’s training. If you are a student, please let your professor know that all they have to do is contact us.
If you are a faculty, all we need is an excel file with names and emails of students and they will be given free access for the direction of their program.
How long will my access to Smarty Symbols last under the program?
As a participant of the Smarty Symbols University Partnership Program, faculty members receive access for a duration of two years, renewable with updated verification. For students, access is granted throughout their training period at the institution participating in the program.
How can I integrate Smarty Symbols into my curriculum?
There are multiple ways to integrate Smarty Symbols into your curriculum. Faculty members can assign projects and activities that involve the creation of custom visual support tasks or communication boards, promoting hands-on learning. Smarty Symbols can also be used in teaching materials to visually represent concepts or enhance understanding. We encourage creativity and flexibility in using our resources to cater to the unique needs of your students and course objectives.
How can I apply to the University Partnership Program?
To apply for the Smarty Symbols University Partnership Program, you need to contact us expressing your interest. We have a dedicated page for our Free Access program here.
If you are a faculty, applying for a whole class, kindly provide the students’ details in an Excel file. We will guide you through the remaining process once we have your initial information.
We absolutely do! In fact, we would love to help students get trained using Smarty Symbols during their education. This way they can learn how to create communication boards easily. We offer FREE access for students and AAC faculty for the duration of the student’s training. If you are a student, please let your professor know that all they have to do is contact us.
If you are a faculty, all we need is an excel file with names and emails of students and they will be given free access for the direction of their program.
Can I use Smarty Symbols for classroom assignments and practical sessions?
Absolutely! We encourage you to incorporate Smarty Symbols resources into your academic activities. You can use our images and tools to create custom visual supports, communication boards, and more for classroom assignments, practical sessions, and therapy plans. However, please note that these resources are intended for educational purposes and should not be used for commercial activities.
Yes, at Smarty Symbols, we understand the value of continuous learning and development. After you graduate or finish your training, you’ll have the option to continue using Smarty Symbols at a special discounted rate for alumni of our University Partnership Program. Further details will be provided as you near the end of your current program.
Payments
Smarty Symbols offers flexible payment options to cater to individual and organizational needs. Users can pay directly on the website using a credit card or other available checkout methods. Organizations have the option to submit a purchase order; however, there is a minimum amount of $267 for this option.
If an organization only requires access for one educator, they must either pre-pay for three years or find two additional users to meet the minimum purchase order amount. Alternatively, if the organization cannot fulfill this requirement, they can purchase access for the individual educator directly from the website. This flexibility ensures that users can obtain access to Smarty Symbols Studio in a manner that best suits their needs and preferences.
Hey there, Smarty Symbols superstar! We totally get your excitement about our awesome yearly non-commercial plan, but let’s break this down together.
Here’s the deal: The monthly payments you’ve made are like little love notes to Smarty Symbols every month, and we appreciate it! But, they are separate from the yearly non-commercial plan. So, unfortunately, we can’t turn those monthly love notes into a free yearly plan.
But wait, don’t feel bummed out just yet! We have something cool for you. When you decide to switch to the yearly plan, you’ll get to enjoy all its fantastic benefits, and it’s totally worth it! It’s like getting a whole year of Smarty Symbols magic in one go.
Keep being the creative genius you are, and remember that your support makes Smarty Symbols even better! If you ever have any questions or need help, reach out to us – we’re always here for you! Let’s continue this awesome journey together! 🎉
To upgrade from a monthly to a yearly membership, follow these simple steps:
- Explore Yearly Discount: Before signing up, consider our yearly membership option, which offers a substantial discount compared to the monthly plan. By selecting the yearly option from the start, you can save significantly on your subscription.
- Switching to Yearly Plan: If you initially chose the monthly plan but have now decided to commit to a whole year of membership, you can upgrade to the yearly plan by following these steps:
a. Cancel Current Subscription: First, log in to your account and navigate to the “Manage Subscription” section. From there, you can cancel your existing monthly subscription.
b. Resubscribe for Yearly Plan: After canceling your current subscription, you can proceed to re-subscribe by selecting the yearly payment option. The yearly plan will begin from the date of your new subscription.
- Payment Clarification: Please note that payments made under the monthly plan do not count toward the yearly plan. For example, if you have already made payments totaling $18 over two months under the monthly plan and switch to the yearly plan, you will be charged the full yearly fee of $89 for the new subscription period.
- Non-Refund Policy: Once you choose to upgrade to the yearly plan, we do not offer refunds based on the change of your subscription. This policy ensures fair and consistent treatment for all users.
We strive to provide you with the best possible experience on our website, and our yearly membership option is designed to offer you greater value and cost savings. Should you have any questions or encounter any issues during the upgrade process, our support team is ready to assist you promptly. We appreciate your understanding and look forward to providing you with continued excellent service as a valued member of our community.
- Scroll to the bottom of the page to find the footer section and click on ” Manage Subscription”.
- On the subscription section click on the “Update billing details” button.
- A new pop up will appear. Enter your new card, click on update and you will be all set.
To cancel your subscription, the process is quick and simple. First, log in to your account using your credentials. Once logged in, navigate to the bottom of the page where you’ll find the “Manage Subscription” option. Click on it to proceed.
Within the “Manage Subscription” section, you’ll find the option to “Cancel Subscription.” Click on this option to initiate the cancellation process. Your subscription will be promptly canceled, and you’ll retain access to your account and the website until 30 days from your last payment date.
We strive to make the subscription management process as convenient as possible, so you can easily make changes to your membership whenever needed. If you have any questions or encounter any issues during this process, don’t hesitate to contact our customer support team for further assistance. We are here to ensure a smooth experience for all our valued users.
Can I cancel my Commercial License at any time, and will I be eligible for a refund?
You can easily cancel your Commercial License at any time by visiting the “Manage Subscription” section on our website.
Refunds are available for the initial charge of brand new yearly subscriptions (your 1st initial charge) for the Smarty OpenMarket License and the Entrepreneurial Excellence Commercial License if you request the refund within 48 hours of signing up for your membership and have not downloaded any images or used the products for sale during that time frame. However, please note that the One Off Publishing Commercial License is non-refundable.
If you meet the criteria for a refund for the eligible licenses, please contact our customer support team at [email protected] to initiate the refund process.
Yes, we offer a seamless and transparent process for organizations, such as school districts, to obtain bulk subscription discounts. We have a quote generator that allows you to input the number of users and receive a customized quote sent directly to your email. The quote will automatically display the discount amount based on two factors: the number of users (if more than 20 users) and pre-purchasing multiple years. Discounts can be combined, enabling schools and organizations to save even more on their subscriptions.
