Frequently Asked Questions

Frequently Asked Questions2018-11-13T10:19:29-04:00
Can I use Smarty Symbols to create boom cards?2020-07-11T17:50:33-04:00

Yes! As long as you have an active commercial membership you are free to create boom learning cards with Smarty Symbols. If you have a standard membership, just visit our website to upgrade your membership to commercial.

How do I change the text on the printing center?2017-10-10T11:57:10-04:00

Once you add the image to the cell, you can click on the image to make any edits. You can also change the text or completely remove it by clicking on the text to edit it:

 

 

I requested images, why can I not find my requested images?2017-09-27T04:23:19-04:00

We love receiving requests for new images. However, we are not a custom image design company. As you can imagine this would cost a lot per image. What we do is to fill the gap in our vocabulary ( if we don’t actually have a representation for that image) so that everyone can express themselves in every way possible.
For example, if you looked for “ sleep” and we did’t already have that target word, we create it. At times, we have “sleep” but not every possible meaning of that word. Which we also would create. Our goal is on vocabulary building, not creating custom images for every client.
We currently have over 10,000 words on our list and we prioritize them based on searches that, a. seem to really be essential and b. would benefit others.
Additionally, each image created has to be sent to the copyright office for protection before we can post it online. So, the process for a new image is lengthy and it may take a few months for any new image to be added to the website.
Do you guys accept purchase orders?2017-09-13T17:21:37-04:00

Yes! In fact we love them. Ask your school district to either upload one to our website on our contact page here: https://smartysymbols.com/contact-us-2/ ( scroll down to see a place to upload the file).

Alternatively, they can also email us at [email protected]

Make sure you include the names and emails of everyone who will be using the website. We will create their account on the back end and everyone will have their own login information.

How do I update my payment information?2017-09-01T20:53:19-04:00

  1. Scroll to the bottom of the page to find the footer section and click on ” Manage Subscription”.
  2. On the subscription section click on the “Update billing details” button.
  3. A new pop up will appear. Enter your new card, click on update and you will be all set.